Cancellation policy

Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order, or regular order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds..

All Orders

When you purchase any order, unless it is a pre-order, there is a 10 business day shipping policy. There for it gives time for perfection, proper packaging, and drop off within a timely manner. We will collect payment when orders are placed. If an account is created, payment methods are stored securely. You can cancel any order within 48 hours of purchase. Any cancels after the 48 hour mark is due to either no refund, or partial refund. See our returns policy for more details on returns and refunds.